Based at the University of Antwerp (Belgium), we originated from a high standard academic group from within VIB.
Find out the right procedure and order frms to order an analysis
DNA genotyping services using state-of-the-art highly automated platform
DNA sequencing services using state-of-the-art highly automated platform
Q: How is the individual result files named?
A: We use a combination of template name and primer name to give a unique name to every result file.


Q: I cannot open my data file. After login in the system I got the message that the page or file isn’t found.

A: you can retrieve your data only once from our secure web server. Contact the GSF team to put your data back on the server.
A: You must use the link, that was send by email, from begin to end. Try to copy/paste the link into your web browser.

Q: Where can I find more information about run and instrument configuration of my specific order.
A: Open your results with Sequence Scanner software (free of charge on the ABI website) and look under the annotation tab. https://products.appliedbiosystems.com/ab/en/US/adirect/ab?cmd=catNavigate2&catID=600583&tab=Overview